What Does Quality Assurance Mean at AOTCO?
With so many industries relying on metal finishing companies, our new clients quickly realize that not all quality control is equal across the board. AOTCO is one of the most reliable metal finishing and gold plating companies in the industry for over 40 years because of our unmatched quality assurance.
What is AOTCO's quality assurance?
Since 1975, AOTCO has been a leader in providing strict adherence to customer requirements in all kinds of metal plating. We believe that quality control is an ever-changing and progressing aspect of our work, and we must always exceed the expectations of our customers. By following our own strict production procedures, our customers’ necessities, and working toward continuous improvement, we believe we can accomplish our goals.
Our team follows three important quality objectives:
- Keeping our customer rejections below 1% of total jobs
- Achieve 90% and above on all services and topics
- Have a 95% rate for on-time delivery
AOTCO’s quality management system complies with ISO 9001:2008, AS9100 Revision C, and AC7108 revision G regulations. Our ISO 9001 and AS9100 registrations cover the “chemical process and metal finishing for aerospace, optical, telecommunication, medical, and electronics industries. Our AC7108 (NADCAP) accreditation includes chemical processing for a variety of plating, customer and applicable statutory, and regulatory requirements.
From start to finish of your order with AOTCO, we work to provide the best customer experience possible. By maintaining these policies and procedures, we ensure a near perfect quality management system that is guaranteed to meet both our personal and customer standards.
No matter if you’re seeking out medical, telecommunication, or even aerospace gold plating, AOTCO has the team, services, technologies, and customer satisfaction you want to see with any business you work with.
To learn more about our services or how we can help improve your business, please contact us today by calling (888) 275-0880.